As fashions change and decades pass, updating your furniture or decor is part-and-parcel of running a hotel business. But consumer demand for the newest technology moves a lot quicker: "People in Istanbul and all around the world - particularly the new generations - upgrade their phones constantly," says Selami. "Now there is technology everywhere. People see the importance and benefits of these developments and come to request it from our hotel. That’s why we looked to Planet Networking." Radisson Istanbul Sultanahmet wanted to position themselves as a preferred choice in the market while having confidence that they would always be ahead of the technology curve. They invested in Planet’s Content Management System (to manage user interfaces guests see when logging into Wi-Fi or turning on a TV), Dashboard (to monitor consumption and analyse guest preferences), and Extranet (to manage access and block users for misbehaviour).