CASE STUDIES • Ma-Afrika Hotels
How Protel Cloud PMS transformed The Stellenbosch Hotel’s operations
The Stellenbosch Hotel is a boutique-style hotel full of historic charm. Founded between 1692 and 1701 by Governor Simon van der Stel, the building was restored in 1987 and declared a National Monument. Now, it’s a top choice of accommodation for tourists and business travellers, offering modern amenities and a comfortable stay surrounded by heritage.
Challenge
The Stellenbosch Hotel needed a user-friendly PMS to streamline their operations. Ma-Afrika Hotels, the company that owns The Stellenbosch Hotel, wanted assurance that their guests’ data would be safeguarded in the system. So they worked with Planet to install Protel Cloud PMS at The Stellenbosch Hotel as well as others in the chain including the Best Western Cape Suites Hotel.
Solution
Planet’s Protel Cloud PMS has been ‘a true game-changer’ for The Stellenbosch Hotel and transformed their operations. Protel Cloud PMS has a user-friendly interface and comprehensive features, making it easy to use. It has created efficiencies in the day-to-day running of the hotel – and it offers robust reporting and analytics features. So staff are empowered with the insights needed to make informed decisions. The system’s data security and compliance measures instilled confidence in the team, knowing the system reliable safeguards guests’ information. It’s ‘a testament to Planet's commitment to understanding the specific needs of the hospitality industry,’ says Gerda van Wyngaardt, Chief Operating Officer at Ma-Afrika Hotels.
The Stellenbosch Hotel
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