Order Management System (OMS)
Utilise your store network to fulfil orders – online and in-store – through an intuitive Order Management System. Hundreds of retailers choose Planet’s OMS to make shopping easier for shoppers and their staff.
Give your customers the choice to pick up in store, even in as little as two hours.
Enjoy the flexibility to browse and reserve online, then collect at a store of your choice.
Leverage your store stock to deliver online sales.
In store, use unified stock to deliver out-of-stock products to customers.
Availability to promise
Maximise ordering flexibility with Click & Collect, Click & Reserve and two-hour express delivery with Shop & Ship within two hours, blending in-store experiences with the convenience of online shopping. Give your customers clarity with real-time Available To Promise (ATP) for each delivery method.
Expand choice for customers
Unified stock means never having to cancel an order. And you can boost product availability on any channel. We provide multiple mechanisms to guarantee that an order won’t be cancelled when ordered from a unified stock.
Intelligent Order Orchestration
Once configured, Planet directs orders to the optimal fulfillment center, whether it be a warehouse or a store. Even if there is a single order with multiple items, Planet can split the order and offer different fulfillment methods.
Staff efficiency
Improve the fulfilment process for online and in-store orders by implementing user-friendly and high-performing applications that streamline the pick, pack, and dispatch process, compatible with any Android or web browser.
Analytics and reporting
Get end-to-end visibility and management of all online orders. Know the status of each order, initiate notifications, and track order performance – all in a single place.
Boost store staff
Before your customers reach the checkout line, assist them in skipping it by accepting payments on the move. Or if your customers prefer to place orders in person, offer them a wide range of products in stock and convenient delivery options. Either way, one Android device can manage it all – at scale.
Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.
Enable your customers to reserve products online and pick them up in-store easily. Increasing foot traffic and sales for your stores.
Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.
Looking for versatility? Our standalone solutions shine across all industries, providing you with the ultimate flexibility.
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What happens next?