VAT Refund

Unlock frictionless Tax Free experiences

Streamline tax-free processes with automated refunds, comprehensive solutions, and expert support.

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The world’s smartest brands trust Planet

Streamline VAT refunds

Automated refunds

Get fast and secure automated VAT refunds.

Comprehensive solutions

Tailor the Tax Free experience with stand-alone, integrated, and self-service solutions.

Expert support

Get the best out of Planet Tax Free shopping with experienced experts.

Boost Tax Free savings: automated refunds, comprehensive solutions, expert support

Refunds

Automate your refund process

Quick and easy refunds
Refund provides an intuitive kiosk solution that makes the refund process quick and easy, reducing queue time at the point of departure.

Integrated with Planet
Refund is integrated with Planet’s back end and all customs authorities, meaning a seamless and stress-free experience for customers.

Worldwide availability
Refund is available at airports, departure points and city centres in countries where the tax-free process is fully digital, providing customers with fast and convenient refunds.

I want to track my refund

Streamline Tax Free processes

Easy Tax Free processing

Automate and simplify Tax Free form issuing from EPOS tills or PCs.

Secure transactions

Ensure secure Tax Free form issuing with Planet’s secure server.

Optimised for POS

Tailor the Tax Free experience for point of sale issuing or dedicated customer service areas.

“We were delighted with the onsite support provided by Planet who comprehensively trained our staff and installed our card payment terminals. Their attention to detail and Retail expertise means our team are fully aware of how best to use our payments infrastructure to generate sales and maximise our revenue potential, particularly for Currency Conversion and VAT Refund services.”

Catherine Hearns

Sales & Operations Manager, Johnstons of Elgin

Thanks to Planet's drive and innovation, we’ve doubled our Tax Free sales since 2017, allowing us to realise the potential of Tax Free shopping at Åhléns.

Mattias Jacobsson

Store Director, Åhléns City

closeup of luxury sneaker from le coq sportif

For us at Le Coq Sportif it’s vital to accept all the payment options and to process transactions rapidly. Planet’s all-in-one solution allows us to do that.

Albert B.

Retail Coordinator,Le Coq Sportif

outside shot of window display at luxury store Hirmer

As a family run business, it was extremely important for us to find a Retail payments partner with similar family values to ours. We found this with Planet.

David Thomas

Management Assistant, Hirmer

We've worked closely with the Planet team for several years to support our Tax Free shopping system. The level of customer service they provide is extremely high.

Sophie Styles

Manager, Boodles

What happens next?

Talk to one of our experts today

We will call you to outline your exact needs - a quick 15-minute call.
Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.