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Accept payments

Online Accept payments on your website, mobile app or via a secure link

In-person Take in-person payments inside, outside or on-the-go

Accept payments One partner to accept payments anywhere, anytime

Software for hospitality

Property Management System Manage your day-to-day hotel operations easily and securely

Hospitality network Enterprise Wi-Fi, in-room entertainment, and fully managed hotel infrastructure

Software for retail

Order Management Software Fulfil online orders from your store efficiently

Serve any customer

Dynamic Currency Conversion Localise the checkout experience for international customers

Multi Currency Pricing Localise the browsing experience for international customers.

Payment methods Explore payment options for your checkout.

Tax Free for merchants

Issuing Issue Tax Free forms – at scale

Shopper journey Track VAT refunds near real-time.

Tax Free for Shoppers Track my refund

Retail

Bring your payments, Tax Free, and OMS together with Planet

Hospitality

Payments and Software for hotels, bars, restaurants and quick service outlets

Travel

Create smoother payments journeys

Blogs

Read about the latest insights, trends and topics from Planet

Customer stories

Discover why businesses around the world choose Planet

Customer resources

Committed to exceptional support and resources for a seamless experience

Partners

Meet the partners we work with to bring more to the end customer

Guides & reports

Discover valuable industry insights in our latest guides and e-books

Planet ecampus

Browse our wide range of courses designed to enhance your knowledge of Planet’s products

Featured customer stories

Hôtel Paris Bastille enhanced guest service with Protel PMS and integrated payments

How Mersey Tunnels keeps Liverpool on the move with Planet

How Planet’s payment solutions are transforming self-serve concrete for fibo intercon

How Planet helped this Swiss Super League football club to boost online sales by 75% in four months

About us

Find out more about Planet, our integrated solutions, and who we serve

Newsroom

Find resources and Planet contact details for press and media

Planet events

Join us at global industry events and discover how Planet is shaping the future of payments and software

Support

Get in touch with us today for local support in your country

Products

Solutions

Resources

Company

Protel login Contact us

Accept payments

Online

Accept payments on your website, mobile app or via a secure link

In-person

Take in-person payments inside, outside or on-the-go

Accept payments

One partner to accept payments anywhere, anytime

Software for Hospitality

Property Management System

Manage your day-to-day hotel operations easily and securely

Hospitality network

Enterprise Wi-Fi, in-room entertainment, and fully managed hotel infrastructure

Software for Retail

Order Management Software

Fulfil online orders from your store efficiently

Serve any customer

Dynamic Currency Conversion

Localise the checkout experience for international customers

Multi Currency Pricing

Localise the browsing experience for international customers.

Payment methods

Explore payment options for your checkout.

Tax Free for Merchants

Issuing

Issue Tax Free forms – at scale

Shopper journey

Track VAT refunds near real-time.

Tax Free for Shoppers Track my refund

Retail

Bring your payments, Tax Free, and OMS together with Planet

Hospitality

Payments and Software for hotels, bars, restaurants and quick service outlets

Travel

Create smoother payments journeys

Blogs

Read about the latest insights, trends and topics from Planet

Customer stories

Discover why businesses around the world choose Planet

Customer resources

Committed to exceptional support and resources for a seamless experience

Partners

Meet the partners we work with to bring more to the end customer

Guides & reports

Discover valuable industry insights in our latest guides and e-books

Planet ecampus

Browse our wide range of courses designed to enhance your knowledge of Planet’s products

Featured customer stories

Hôtel Paris Bastille enhanced guest service with Protel PMS and integrated payments

How Mersey Tunnels keeps Liverpool on the move with Planet

How Planet’s payment solutions are transforming self-serve concrete for fibo intercon

How Planet helped this Swiss Super League football club to boost online sales by 75% in four months

About us

Find out more about Planet, our integrated solutions, and who we serve

Newsroom

Find resources and Planet contact details for press and media

Planet events

Join us at global industry events and discover how Planet is shaping the future of payments and software

Support

Get in touch with us today for local support in your country

Smarter, faster, more human. Our vision for AI-enhanced PMS customer service

Ken Greeley

July 24, 2025

At Planet, we’re enhancing customer support by combining AI efficiency with the human touch of our hospitality-trained experts. With new AI-powered chat, a smarter customer portal, and clearer service tiers, we’re delivering faster, more personalised...