Unified Commerce (formerly Proximis)
One connected platform managing every Retail tech touchpoint
Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.
70% of shoppers will reject a retailer following a bad shopping experience, whether online or in-store. After Covid-19, experts thought that consumers would become pure e-commerce shoppers, but recent data indicates that they became omnichannel shoppers instead.
What is Unified Commerce?
Unified commerce is a fully integrated suite of products providing a consistent shopping experience everywhere while leveraging all your omnichannel capabilities to increase your revenue.
It ensures that wherever and whenever your customers want something, they can get it.
What else can Unified Commerce do for you?
Unified Shopping
- Omnichannel services
- Click & Collect, e-reservation, standard delivery, express delivery, omnichannel return
- Shopper experience
- Product promise
- Delivery promise
- Mixed & persistent cart
- Single checkout
Order Management System
- Order orchestration and rules
- Workflow mechanism
- Store fulfilment
- Click & Collect workflow
- Ship from store workflow
- E-reservation workflow
- Customer service
- Order modification
- Order tracking
What are the benefits of Planet's Unified Commerce?
What makes Planet’s Unified Commerce better?
Simply put, there is just less hassle.
Everything is joined up, and all the systems talk to each other. So every single one of the systems is now just one centrally managed system.
What does Planet’s Unified Commerce include?
When integrating our Unified Commerce Platform, we ensure fast to market integrations.
Find out morePayment capabilities
A range of payment methods:
- Online payment gateway
- In-person payment gateway
- Pay by link
- Direct acquiring
Value added services
Additional revenue generator services:
- Tax-Free
- Currency conversion
- Business intelligence
Experience accelerators
Ready to use business accelerators:
- eCommerce website
- Click & Collect widget
- In-person checkout
Tangible benefits
All in-one and integrated capabilities:
- Customer satisfaction
- Increase Revenue
- Optimise daily operations
- Reduce cost and time to market
What does the shopper journey look like?
What does Planet's Unified Commerce offer me as a retailer?
- Omnichannel services
- Great shopper experience
- Order orchestration
- Improved customer service
- Robust analytics
Activate these omnichannel services as and when needed.
Click & Collect
Shoppers can place orders online and choose where to collect them from.
Reservation
Reduce stockout risk with safety inventory, fulfilment delays and calendars.
Delivery
Choose from multiple delivery methods and sipping venues to optimise delivery efficiency and reduce transportation costs.
Returns
Planet’s returns feature makes it possible for you to offer credit or refunds both in-store and online. All automatically generated via the Planet gateway.
Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.
Brands we work with
What you need to know
FAQs
What happens next?
Talk to one of our experts today
- We will call you to outline your exact needs - a quick 15-minute call.
- Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
- Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.