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Planet celebrates 10 years of investment and innovation in unified commerce

Planet Unified Commerce (formerly Proximis) has transformed the way retailers manage their omnichannel businesses and we will continue to invest and innovate in developing the platform.

 

London, UK – 10th March 2025

 

Planet, a leader in integrated retail payments and technology solutions, today celebrates the 10th anniversary of its pioneering unified commerce solution in France and reaffirms its commitment to its customers with more product innovation.

 

Since its launch a decade ago, Planet Unified Commerce (formerly Proximis), which includes a leading Order Management System (OMS), has transformed the way retailers manage their omnichannel businesses.  

 

Retailers have increased efficiency, grown revenue, improved the customer experience and benefited from better informed decision-making thanks to the way in which Planet has brought together online and in-store commerce into a single, unified commerce platform.

 

"When we launched the first version of our unified commerce solution 10 years ago, we did it with the conviction that we could revolutionise the way retailers operate their omnichannel businesses," said Eric Heurtaux, Chief Executive Officer at Planet. "Today, we are proud to celebrate a decade of innovation and success. We’re looking forward to working with our customers to deliver a better unified shopping experience and to help them grow revenue, thanks to the investments we're continuing to make in developing our Planet Unified Commerce offering."

 

Our unified commerce platform enables retailers to:

  • Streamline their order processes, from receipt to delivery, reducing errors, costs and delays.
  • Offer a smooth and personalised customer experience, from order to returns management, whatever the channel.  
  • Make better informed decisions, with valuable data and analytics on their sales, inventory and customers, so they optimise their strategy and growth.

 

"Our vision for Planet Unified Commerce is clear”, continued Eric Heurtaux. “We boost retailer's sales by reconciling commerce with the new shopping behaviours of consumers who want to buy and return products anywhere, anytime and on any channel, at their convenience. We allow retailers to use the store as a vector of differentiation from their competitors, by blending stores and digital commerce, while making the store the epicenter of customer interactions. We look forward to continuing to innovate and serve our customers with the same passion and commitment that has guided us over the past 10 years”.

 

About Planet  

 

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.  

 

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

 

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets.  

 

For more information, visit:  

 

Website: www.weareplanet.com  

 

LinkedIn: www.linkedin.com/company/planet