Property Management System (PMS)

Run day-to-day hotel operations effortlessly

Protel Cloud PMS is the trusted provider that helps hotels manage reservations, billing, maintenance, reporting, analytics, and more.

Streamline operations, better the guest experience, and generate new revenue streams with a single, flexible partner for PMS.

Why leading hotels choose Protel Cloud PMS

Operational excellence

Manage day-to-day operations with ease

Traditional PMS’ can be complex and require hours of training. Protel Cloud PMS is user-friendly allowing your front desk staff to organize and execute check-in, check-out, billing, and housekeeping tasks. Even if your staff don’t have prior experience using a PMS, Protel Cloud PMS is intuitive and easy to adopt.

Save time with core operational processes at your fingertips
Quickly operate the PMS, regardless of technical expertise

Cloud-native technology

Equip staff to work securely from any location

Protel Cloud PMS is a cloud-native PMS by design, securing your most prized assets, while empowering staff with better and more convenient work experiences, as they can manage the PMS from anywhere.

Operate the PMS with agility and reliability (vs on-prem)
Improve cost efficiency with no need for upfront costs of hardware
Protect operations with advanced security by AWS

Protel Cloud PMS and full-stack payments

Cut the 8-12 hours time wasted on manual reconciliations

Hotels waste hours per week on the manual reconciliation of payments. Protel Cloud PMS unifies with full-stack payments seamlessly to replace these inefficiencies with one partner for better efficiency and profitability. On top of that, generate additional revenue streams through integrated currency services.

Save time and reduce errors by automating payment workflows
Work with one provider for PMS and Payments
Leverage reliable and credible payment partner for hospitality

Discover full-stack payments

Create seamless experiences

Make your guests the center of attention

Take the friction out of your guests' check-in and check-out experience. Offer a slick online booking experience and payment process, personable check-in and check-out, and most of all, a comfortable, hassle-free stay.

Integrate payments and personalise the guest experience with unrivalled payment methods (local, regional and global)
Securely take payments as staff do not handle sensitive card data

Discover our hospitality payment solutions

Integrations

Connect multiple business-critical systems

With Protel Cloud PMS, you get a comprehensive ecosystem of integrations that sync with your PMS. With more than 1,100 integrations, hotels can continue to operate how they want, without compromising customisation.

Sync your PMS with a range of integrations, ranging from Revenue analytics, Customer relationship analytics, BI, and more
Complement your tech stack

Discover our hospitality integrations

Case studies

FC Luzern

How Planet helped this Swiss Super League football club to boost online sales by 75% in four months

FC Luzern was founded in 1901 and is one of the biggest football clubs in Switzerland. The club has been a major player in the Super League for many years and is located in the picturesque Swiss city Lucerne. Over its impressive 120-year history, the FC Luzern brand has become iconic to local and international fans.

Read full case study

Radisson Collection Santa Sofia Milan rooftop

Radisson Collection Hotel, Santa Sofia Milan

How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan

The Radisson Collection Hotel, Santa Sofia Milan is an exclusive hotel in the heart of the city. The hotel has transformed a 1960’s office building into a refined lifestyle experience, reflecting Milan’s contemporary, cosmopolitan atmosphere. So when the building was renovated, the team turned to Planet to complete the luxury experience for their guests with new infrastructure for the hotel.

Read full case study

CABINN

How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud

For over 28 years, CABINN has represented innovation in the hospitality industry. Today, it’s one of the largest Danish-owned hotel chains, with over 4,300 rooms across 10 hotels – and counting. With interiors inspired by ships’ cabins, the hotels pair innovative design with functionality. CABINN allows its guests to stay in city-centre locations, without compromising on value for money.

Read full case study

See All Case Studies

Hospitality solutions

Booking engine

Our booking engine gives you the edge that you need to stay ahead of the competition by offering potential guests an easy and efficient booking journey.

Learn more

Networking

High-speed internet, unlimited TV shows, and movies. Offer your guests state-of-the-art technology that can generate money for your hospitality business.

Learn more

Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. From wood to digital, choose the style that best suits your hotel's needs.

Learn more

Payments

Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. It provides local hospitality expertise to maximise operational efficiency.

Learn more

Learn more about the fascinating world of hotel technology in our blogs

Embracing the future: The benefits and innovations of self-service kiosks in hotels

Self-service kiosks in hotels significantly improve the guest experience by streamlining check-ins, reducing wait times, and boosting revenue. Arribatec's kiosks integrate with hotel systems for seamless operations, offer upselling opportunities, and prioritise security. While these kiosks enhance efficiency, they’re designed to support, not replace, human interactions, ensuring a balanced approach that meets modern travellers' expectations for convenience and personalisation.

Payments
Hospitality

Read full post

People making different payments in the UK

Understanding the UK's payment landscape is key for businesses, as consumer preferences range from traditional cards to digital wallets, bank transfers, and even cryptocurrencies. Each payment method caters to specific needs, like contactless cards for convenience or BNPL for flexible spending. A comprehensive payment approach, especially with a global provider, helps businesses offer seamless transactions across all channels.

Payments

Read full post

Integrated payments series: How it elevates the guest experience

Integrated payments enhance hotel guest experiences by simplifying transactions from booking to checkout. They offer seamless, secure payment options, reducing wait times and manual errors. Integrated payments also support personalised services, meet diverse payment preferences, and improve loyalty through tokenization. Overall, they boost guest satisfaction, loyalty, and revenue by providing a frictionless, tailored experience.

Hospitality
Payments

Read full post

See all posts

What happens next?

Talk to one of our PMS experts today

We will call you to outline your exact needs - a quick 15-minute call.
Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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