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Hospitality

Planet for hospitality

Planet combines the power of Payments, Software and Networking on a single platform to help hospitality brands deliver the best experiences.

The world's leading hospitality brands choose Planet for its unmatched expertise in hospitality, comprehensiveness and flexibility.

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Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks
Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks
Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks
Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks

Make exceptional experiences the norm

Maximise your property’s potential

Drive efficiency and guest loyalty

Protel Cloud PMS gives you full control over operations, delivering seamless efficiency while enhancing guest satisfaction. With a single, integrated solution, you reduce overhead, eliminate manual errors, and make data-driven decisions that optimise your property’s performance. Designed to support growth, it empowers you to capture repeat business and build long-term loyalty.

  • Simplify operations with unified, cloud-based technology
  • Gain 24/7 access to real-time insights that improve profitability
  • Offer flexible payment options for an effortless guest experience
Find out why leading hotels choose our PMS

We amaze your customers

Keep them coming back for more

Increasingly, demanding guests want everything to be faster, easier, and more personalised. It’s not the exception, it’s the new norm. 1000’s of world-leading hospitality brands in 100+ countries trust Planet’s hospitality-specific technology to transform their operations and guest experiences.

  • Empower your staff to provide wonderful guest services with technology that connects seamlessly in the background
  • Instantly recognise your guests along every step of the journey
  • Enable guests to pay on their own terms – use their own currency and settle their bill using any payment method they prefer
Discover our hospitality payment solutions

We save you time and money

Integrate your systems

Siloed operations are costly, complex and inefficient. Planet enables better, more connected operations through a single technology partnership for hospitality software and payments.

  • Reduce operating costs through a single technology partnership with one contract and one point of contact
  • Connect your PMS to a full range of Planet solutions, full stack payments, Pay-By-Link, Web Booking Engine & Networking. Along with the largest marketplace of 3rd party software apps to manage your business more effectively

We help you generate more revenue

Unlock more spending everywhere

Hospitality brands turn to Planet to strategically maximise revenue from every customer interaction, seamlessly. Without Planet, brands risk further cost pressures.

  • Capture incremental revenue from your forex payments using our Dynamic Currency Conversion product
  • Generate incremental revenue from your eCommerce sales and present all of your prices in your customer’s home currency by using our Multi-Currency Pricing solution
Discover how to generate revenue
Case studies

FC Luzern team
FC Luzern
How Planet helped this Swiss Super League football club to boost online sales by 75% in four months
FC Luzern was founded in 1901 and is one of the biggest football clubs in Switzerland. The club has been a major player in the Super League for many years and is located in the picturesque Swiss city Lucerne. Over its impressive 120-year history, the FC Luzern brand has become iconic to local and international fans.
Read full case study
Radisson Collection Santa Sofia Milan rooftop
Radisson Collection Hotel, Santa Sofia Milan
How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan
The Radisson Collection Hotel, Santa Sofia Milan is an exclusive hotel in the heart of the city. The hotel has transformed a 1960’s office building into a refined lifestyle experience, reflecting Milan’s contemporary, cosmopolitan atmosphere. So when the building was renovated, the team turned to Planet to complete the luxury experience for their guests with new infrastructure for the hotel.
Read full case study
CABINN Copenhagen
CABINN
How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud
For over 28 years, CABINN has represented innovation in the hospitality industry. Today, it’s one of the largest Danish-owned hotel chains, with over 4,300 rooms across 10 hotels – and counting. With interiors inspired by ships’ cabins, the hotels pair innovative design with functionality. CABINN allows its guests to stay in city-centre locations, without compromising on value for money.
Read full case study
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Read more case studies here

Hospitality solutions

Booking engine

Skip the middleman and allow your guests to enjoy a smoother and easier booking process by booking directly with you.

Learn more

Payments

Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. Including DCC so you can generate income.

Learn more

Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. Choose any style of gift card you like.

Learn more

Networking

High-speed internet, TV shows and movies. Offer your guests state-of-the-art technology that generates money for you.

Learn more

Learn more about the fascinating world of hotel technology in our blogs

Self-service kiosk Arribatec
Embracing the future: The benefits and innovations of self-service kiosks in hotels
Self-service kiosks in hotels significantly improve the guest experience by streamlining check-ins, reducing wait times, and boosting revenue. Arribatec's kiosks integrate with hotel systems for seamless operations, offer upselling opportunities, and prioritise security. While these kiosks enhance efficiency, they’re designed to support, not replace, human interactions, ensuring a balanced approach that meets modern travellers' expectations for convenience and personalisation.
  • Payments
  • Hospitality
Read full post
People making different payments in the UK
The 10 most popular payment methods in the UK
Understanding the UK's payment landscape is key for businesses, as consumer preferences range from traditional cards to digital wallets, bank transfers, and even cryptocurrencies. Each payment method caters to specific needs, like contactless cards for convenience or BNPL for flexible spending. A comprehensive payment approach, especially with a global provider, helps businesses offer seamless transactions across all channels.
  • Payments
Read full post
Integrated payments guest experience
Integrated payments series: How it elevates the guest experience
Integrated payments enhance hotel guest experiences by simplifying transactions from booking to checkout. They offer seamless, secure payment options, reducing wait times and manual errors. Integrated payments also support personalised services, meet diverse payment preferences, and improve loyalty through tokenization. Overall, they boost guest satisfaction, loyalty, and revenue by providing a frictionless, tailored experience.
  • Hospitality
  • Payments
Read full post
See all posts

What happens next?

Talk to one of our hospitality technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.
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