Retail

Planet for retail

Planet combines the power of Payments, Software and Tax Free on a single retail platform to go beyond the ordinary customer experience.

The world's leading retail brands choose Planet for its unmatched expertise and flexibility.

Make exceptional shopping experiences the norm

We amaze your customers

Keep them coming back for more

Customers' demands for choice and flexibility are limitless. Your operations should be the same. Rely on Planet for Tax Free, Order Management or Payments to provide online and in-person shopping experiences that not only meet customers expectations, but deliver as promised.

Make browsing, ordering, paying and returning goods easier for your customers
Empower customers to pay the way they want, so you can make payments quick and easy through a single scalable connection across any market
Deliver choice and convenience with a platform that puts shoppers in full control

Discover our Tax Free solutions

We save you time and money

Maximise your efficiency

Get your staff to focus on higher-value tasks: the customer experience. Whether retailers use Planet modular or end-to-end for Tax Free, Payments and Order Management processes, they remove bottlenecks and time-consuming processes.

Reduce operating costs through single technology partnership with one contract
Enable staff to be more productive by removing friction from in-store processes
Simplify orders, reduce stock management overheads, payments, returns and refunds by bridging online and in-store channels

Discover our Omnichannel OMS solutions

We help you generate more revenue

Unlock more spending everywhere

Planet allows shoppers to accomplish more and retailers to pursue growth through loyalty and revenue-generating technology.

Generate incremental revenue streams with our Tax Free and Currency Conversion services
Make every customer feel like a VIP with omnichannel services that puts them in full control, provides always-on availability and drives additional revenue
With Order Management: Never miss a sales opportunity thanks to endless aisle and clienteling
Make the store center of customer interactions and increase footfall, average basket size and conversion rate

Discover our currency conversion solutions

Case studies

FC Luzern

How Planet helped this Swiss Super League football club to boost online sales by 75% in four months

FC Luzern was founded in 1901 and is one of the biggest football clubs in Switzerland. The club has been a major player in the Super League for many years and is located in the picturesque Swiss city Lucerne. Over its impressive 120-year history, the FC Luzern brand has become iconic to local and international fans.

Read full case study

Radisson Collection Santa Sofia Milan rooftop

Radisson Collection Hotel, Santa Sofia Milan

How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan

The Radisson Collection Hotel, Santa Sofia Milan is an exclusive hotel in the heart of the city. The hotel has transformed a 1960’s office building into a refined lifestyle experience, reflecting Milan’s contemporary, cosmopolitan atmosphere. So when the building was renovated, the team turned to Planet to complete the luxury experience for their guests with new infrastructure for the hotel.

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CABINN

How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud

For over 28 years, CABINN has represented innovation in the hospitality industry. Today, it’s one of the largest Danish-owned hotel chains, with over 4,300 rooms across 10 hotels – and counting. With interiors inspired by ships’ cabins, the hotels pair innovative design with functionality. CABINN allows its guests to stay in city-centre locations, without compromising on value for money.

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Retail solutions

Unified commerce

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

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Payments

Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.

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Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

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Pay by link

Create secure payment links without a website or coding. A simple link that you send to your customers, they pay with ease and you receive your funds.

Learn more

Learn more about the fascinating world of retail technology in our blogs

Embracing the future: The benefits and innovations of self-service kiosks in hotels

Self-service kiosks in hotels significantly improve the guest experience by streamlining check-ins, reducing wait times, and boosting revenue. Arribatec's kiosks integrate with hotel systems for seamless operations, offer upselling opportunities, and prioritise security. While these kiosks enhance efficiency, they’re designed to support, not replace, human interactions, ensuring a balanced approach that meets modern travellers' expectations for convenience and personalisation.

Payments
Hospitality

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People making different payments in the UK

Understanding the UK's payment landscape is key for businesses, as consumer preferences range from traditional cards to digital wallets, bank transfers, and even cryptocurrencies. Each payment method caters to specific needs, like contactless cards for convenience or BNPL for flexible spending. A comprehensive payment approach, especially with a global provider, helps businesses offer seamless transactions across all channels.

Payments

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Integrated payments series: How it elevates the guest experience

Integrated payments enhance hotel guest experiences by simplifying transactions from booking to checkout. They offer seamless, secure payment options, reducing wait times and manual errors. Integrated payments also support personalised services, meet diverse payment preferences, and improve loyalty through tokenization. Overall, they boost guest satisfaction, loyalty, and revenue by providing a frictionless, tailored experience.

Hospitality
Payments

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What happens next?

Talk to one of our retail technology experts

We will call you to outline your exact needs - a quick 15-minute call.
Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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