Free ebook • Customer Service and international shoppers

The Planet Guide to Global Customer Service

The world is a global marketplace. And at Planet, we want our customers to maximise this opportunity.

This free ebook explores how to sell to diverse cultures, the complex world of customer etiquette, and the dos and don’ts of selling to a marketplace where cultural understanding can go a long way.

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Our guide includes:

The top twenty golden rules for delivering outstanding service to impress your customer base and help you sell more.

Three important things to remember when it comes to cultural etiquette when serving and selling to a global marketplace.

Customer etiquette and the key differences around the world. A breakdown of eight key markets and how cultural behaviour can shape customer etiquette. Complement our insight with your own experience.

Free ebook

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Navigating ever-changing consumer behaviour and the needs of diverse international tourists can be challenging.

Our guide can help your team understand global shoppers better, to help support your brand reputation and improve customer loyalty.

Gain valuable insights about the latest global customer service trends and see how this could impact you - and your team's performance.

Discover how to manage different cultures around the world
Gain valuable insights on the latest customer service trends
Share with your colleagues and see how it improves team performance

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