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How Planet helped Mod Wave Movement expand its Asian customer base and boost sales
How Planet helped Mod Wave Movement expand its Asian customer base and boost sales
At a glance
- 130 Currencies - Enable customers to pay with best-rate conversion for more than 130 currencies.
- 640 Million - Capture the spending power of more than 640 million active users of Alipay.
- VAT Refunds - Offer customers automatic VAT Refunds and generate additional revenue.
"We wanted to be more efficient with our international customers and offer them a better experience. We chose Planet for its fast, efficient and digital solution. It offered more than just a VAT refund service, including services and assistance with payments, consultancy and intelligence."
Ana Casado
Mod Wave Movement, Brand Manager
The challenge
Mod Wave Movement (MWM) wanted to offer its young and tech-savvy customers a more up-to-date and effective payment system that provided more choice and convenience. They also wanted to be fully technologically prepared to enter the Asian market.
The solution
MWM partnered with Planet to provide a holistic and technologically modern payment solution, including retail payments with Alipay and WeChat Pay, VAT refunds, currency conversion, and settlement, all served from one terminal.
The result
MWM's collaboration with Planet has provided a better customer experience, increasing sales conversion rates and footfall. By accepting Chinese wallet payments, MWM stands out among its competitors and has a significant competitive advantage when Chinese tourists return to Europe. MWM plans to use Planet's services to continue growing and expanding its business.
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