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Welcome to protel’s new home

Protel is now Planet

Our exciting journey and hospitality dedication continue here at weareplanet.com. Find more information about our products or contact customer support.

Our product portfolio

To quickly find the new product page here at Planet, please select below.

Explore our comprehensive software and payments suite

Protel Cloud PMS and Planet's payments solutions give your people the power to create brilliant, seamless guest experiences.

How can we support you today?

Protel Support

Access Protel support. Quick solutions and expert assistance are just a click away!

Protel Support

Protel ticketing system

Do you need to create or check a Protel support ticket? If you’re an existing customer, log in to our support portal with your username and password here.

Support ticketing login

Remote support

Have you received a session key or code? Enter it here for remote troubleshooting

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Learn more about our commitment to GDPR compliance

Learn more about GDPR compliance 

We’re here to help

Reach out to us for answers to your every question

Protel is part of Planet. Ask us any questions you may have by using this form.

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