CASE STUDIES • Hotel Les Terrasses d’Eze

Discover how Hotel Les Terrasses d'Eze improved guest experience and increased revenue

Hotel Les Terrasses d’Eze, a 4-star hotel located in the picturesque hilltops of Côte d’Azur, faced a significant challenge. They needed to replace their ageing property management software and also enhance their customer service experiences while improving connectivity to online booking sites. The hotel was keen to invest in a product that would have longevity and connect with their existing systems, without requiring any additional updates.

Challenge

Hotel Les Terrasses d’Eze, a 4-star hotel located in the picturesque hilltops of Côte d’Azur, faced a significant challenge. They needed to replace their ageing property management software and also enhance their customer service experiences while improving connectivity to online booking sites. The hotel was keen to invest in a product that would have longevity and connect with their existing systems, without requiring any additional updates.

Solution

Planet provided the perfect solution by recommending Planet PMS (previously Protel PMS), a leading provider of hospitality management software. Planet's cloud-based PMS, the core product, was selected as it met all the hotel's requirements, and its extensive range of connection interfaces ensured versatility and future-proofing.

Hotel Les Terrasses d’Eze