Out-of-band
Two-Factor
Authentication
Setup for Partners
2023
weareplanet.com
Out-of-band Two-Factor Authentication
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Table of contents
1. Setting up a mobile application ....................................................................................................................... 2
2. Setting up a WinAuth on your desktop ............................................................................................................ 5
3. After setup ...................................................................................................................................................... 8
4. Contact us ...................................................................................................................................................... 9
Out-of-band Two-Factor Authentication
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1. Setting up a mobile application
Configuring your account:
Install the Mobile Application
For iPhone search the App Store for “Google Authenticator” and install.
For Android search the Play Store for “Google Authenticator” and install.
From your computer:
Login to PWEB with your assigned username and password, as usual.
The screen will display:
Out-of-band Two-Factor Authentication
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a. Open Google Authenticator on your Mobile Device and select “Begin Setup”.
b. Select “Scan Barcode”.
Note: The user can scan in the barcode (QR code) displayed in PWEB, using the google
authenticator application.
c. Position the phone to point the camera at the computer screen to scan the barcode.
The screen will display:
d. Once scanned, the mobile phone
will generate access codes for
PWEB. Note: This 6-digit code
changes every 30 seconds.
Out-of-band Two-Factor Authentication
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e. PWEB will prompt the user to enter the current access code from time to time during the
login process.
f. Return to the computer and select “Got it…Next”.
The screen will display:
g. Enter the current 6-digit code from the mobile device.
h. Select “Finish”.
Out-of-band Authentication for PWEB is complete.
Out-of-band Two-Factor Authentication
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2. Setting up a WinAuth on your desktop
To configure the account:
1. Install the WinAuth Desktop Application.
a. Download the latest version from https://winauth.com/download
b. Extract the ZIP file to your Desktop (you should now see WinAuth.exe on your Desktop)
From your computer:
2. Login to PWEB with your PWEB username and password as per usual.
The screen will display:
a. Locate the “secret” alphanumeric code displayed under “Desktop Users”.
b. Copy this code to the clipboard and leave PWEB open.
c. Double click WinAuth.exe on the desktop to open WinAuth.
d. Click “Add” and choose “Google” from the dropdown menu.
Out-of-band Two-Factor Authentication
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The screen will display:
e. Enter a descriptive name (for example “Production PWEB”), in the Name field.
f. Paste the “secret” code into the Secret Code field.
g. Press “Verify Authenticator”.
h. Select “OK”.
The “Protection” screen will display:
Out-of-band Two-Factor Authentication
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i. Ensure that “Protect with my own password” is not checked (turned off) and select “encrypt to
only be useable on this computer” and “and only by the current user on this computer” (the two
checkboxes at the bottom of the screen).
j. Select “OK”.
WinAuth will generate access codes for PWEB. This 6-digit code changes every 30 seconds. PWEB
will then prompt the user to enter the current access code from time to time during the login process.
Return to the computer and select “Got it…Next”. The screen will display:
Out-of-band Authentication for PWEB is complete.
Note: Right click on
the code to copy it.
Enter the current
6-digit code from
WinAuth.
Select “Finish”.
Out-of-band Two-Factor Authentication
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3. After setup
After setup is complete, the user will be periodically prompted for the current 6-digit code.
Generally, the system will prompt you every 24 hours. However, it will also trigger anytime
the user:
Logs in to your account from a different browser version or computer.
Move to a different internet connection (coffee shop, different office location, etc.)
Logs in using a different PWEB account within the same browser version or computer.
Out-of-band Two-Factor Authentication
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4. Contact us
If you have a technical issue or need support troubleshooting, please check the
relevant portal for assistance.
Our Global Support Team will be glad to help.
Visit www.weareplanet.com/support
Disclaimer:
The procedures included in the document are only valid for brand new terminals.
Terminals used beforehand may behave differently.